RIXO’s story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage.

Our philosophy is making all our customers feel the best version of themselves. Filling a gap in the market with feminine shapes and high-quality materials from everyday to occasionwear. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.

As a Senior Sales Assistant in our Flagship store you will be responsible for supporting the management team day to day running of the shop floor; to drive daily and weekly sales targets by delivering a first-class customer experience.

Key Responsibilities:

• The majority of your day will be spent on our busy salesfloor supporting our sales team and supporting the smooth running of all processes as well as ensuring that customers receive a true RIXO experience.
• You will be a keyholder of the store and at times be required to open and lock the building, you will be responsible for the security of the building when you are locking up.
• You will be an expert on all RIXO products with the capability to inspire both our customers and the team.
• You will be highly organised and have the ability to keep cool during the busiest trading periods.
• You will be able to work with the Buying team to constantly review the products and provide valuable feedback on what our #humansofrixo are saying when they visit our stores.
• You will support the visual merchandiser of the store to ensure the highest visual standards are maintained at all times.
• Proactively feedback to the management team any issues relating to people such as poor performance, absences, lateness etc and in the absence of the store manager tackle issues head on.

About you:

• You are passionate about the RIXO brand and want to be a part of our retail growth
• You are an inspiring and hardworking leader who the team look up to
• You are a confident communicator, both written and verbal
• You have an eye for style and making people feel great
• You are honest, trustworthy and dependable

Your experience:

• You are a team player
• You face problems and challenges with a positive 'can do' attitude and remain approachable and helpful to others
• You will have had previous experience in retail in a similar environment/role within the Luxury sector
• You will be technology literate with a good working knowledge of Shopify